Last updated: 27 January 2021
DLVR, Inc. (“us”, “we”, or “our”) respects the privacy of all our users. This privacy statement details how DLVR, Inc., its affiliates and subsidiaries (collectively, “DLVR”) collect, use, and disclose any Personal Information we receive when you visit this web site or any other sites or applications we operate which link to this privacy notice (collectively, the “Sites”).
DLVR measures and optimizes Internet video quality of experience (QoE) and provides CDN selection services for Internet video creators and distributors. To perform these services, DLVR collects and processes certain data elements relating to our customers utilizing our services and the end users that stream video provided by our customers, including Internet Protocol Addresses (IP Addresses), Uniform Resource Locators (URLs), and performance data. DLVR does not collect or process user identifiers that we could associate with specific end users, such as user-identifying Internet cookies, cross-site tracking Internet cookies, the iPhone Identifier for Advertisers (IFA), the Android ID of Android devices, the IMEI numbers of mobile devices, or other identifiers specific to particular devices such as device MAC addresses or Bluetooth addresses. To the extent that any data elements that we do collect are capable of being used to identify (alone or in conjunction with other data) an individual, such data elements are treated as Personal Data. In addition, DLVR may collect Personal Data of users of DLVR’s own websites and applications, as well as contact information associated with our business customers. Any Personal Data collected is used solely for the purposes of providing, maintaining, and improving the services we offer to our business customers. DLVR never shares end user Personal Data of any kind with third parties.
Information Collection And Use
DLVR commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship.
In compliance with the Privacy Shield Principles, DLVR commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact DLVR at
5555 E. Van Buren St Ste. 235
Phoenix, AZ 85008
If you have not received timely response to your concern relating to data processed under the Privacy Shield Framework, or we have not addressed your concern satisfactorily, you may contact our U.S.-based dispute resolution provider, at no cost to you, at https://www.jamsadr.com/eu-us-privacy-shield. If neither DLVR nor our independent dispute resolution provider resolves your complaint, you may have the right to invoke binding arbitration through the Privacy Shield panel. However, prior to initiating such arbitration, a resident of a country participating in the Privacy Shield Framework must first: (1) contact us and afford us the opportunity to resolve the issue; (2) seek assistance from our designated independent dispute resolution provider; and (3) contact the U.S. Department of Commerce (either directly or through a European DPA) and afford the Department of Commerce time to attempt to resolve the issue. If a resident invokes binding arbitration, each party shall be responsible for its own attorney’s fees. Pursuant to the Privacy Shield Framework, the arbitrator(s) may impose only individual-specific, non-monetary, equitable relief necessary to remedy any violation of the Privacy Shield Principles with respect to the resident. Users of the Sites have a right to access their personal data and perform corrections, changes, and deletions. Where applicable, users will have a right to opt-in or opt-out regarding use of personal data. DLVR is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
To learn more about the Privacy Shield program, to view our certification, or for more information about the Privacy Shield principles, please visit the U.S. Department of Commerce’s Privacy Shield website at https://www.privacyshield.gov/.
Like many site operators, we collect information that your browser sends whenever you visit our Sites. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Onward Transfers to Third Parties
DLVR does not transfer personal information to third parties. Liability for the actions of agent processors does not apply because DLVR will not transfer personal information to third parties. If we change this policy in the future, DLVR shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.